AI Generated Transcript
So welcome everyone to this sensational Saturday. If you are here then you are here to learn all about Survival Mode in Outlook Classic. So today I, Heidi Coggins am going to be going through some basic navigation techniques and some super basic areas of Outlook Classic that are very important for you to know. May 9th we are going to have a Outlook new version presented by Marcy Duty. So if you’re looking for any of the new items that is going to be coming soon to a BITS course near you. So for those of you that are joining us today, thank you so much for being here. If you are interested more in BITS and you’re not already currently a member, please refer to our website bits-acb.org our membership is super super cheap. For 20 bucks a year you get access to all kinds of excellent resources, additional training seminars, webinars and workshops. So without further ado I’m going to go ahead and share my screen here and Caroline is our host today. So Ms. Caroline, thank you so much for helping host today. Much appreciated. If you could take a look for Christina Brino coming in, she is still having some issues. So all right, so we’re going to start out with some really super basic navigation status of Outlook itself. Let me turn off my sound. Okay Alt Windows so we’re going to go ahead and start out with inbox heidi cogginsits.org and I’m going to start in my BITS users account. Now I have to warn everybody ahead of time. My Classic Outlook that I’m using today has a total of four emails connected to it and my BITS users account is not my main email. I know gasp so when I’m navigating around you may hear some other email addresses, but I’m going to try to stick to my BITS users account, which is an email I got directly through my BITS membership. Before we get started here, there’s a couple things you need to know about Outlook when it comes to just basic navigation. The interface of Outlook has several different areas and what I really want to focus on are the ones that are more important to everyone else. One of the most basic navigation keys that we use Nowadays is an F6 and this is to get to different areas of any interface. This includes Word, it includes Excel, it includes PowerPoint, or any other Microsoft products. So the first thing I’m going to do is I’m going to check my title with insert t untitled message left peren HTML write paren Microsoft Outlook. Well, that’s not where I want to be. I definitely want to be in my Inbox. So screenshot Inbox Heidi. That’s where I want to be. Untitled- Message Alt F4 Inbox Heidi cogginsits.org-outlook perfect. Okay. All right, so we’re going to go ahead and start navigating around the interface of Microsoft Outlook Classic. And to do that we’re going to hit the F6 key and this is going to take us to different sections of Outlook itself. So when you open Outlook Classic for the first time, it should go directly into your inbox. And of course, this is assuming that you have already added an actual email address to your Outlook. Now, if you have not added an email address, it may be that we need to have a separate class altogether for that. So we are making the assumption we already have email loaded and we are going to hit F6 to move to different sections of this interface. So Here we go. F6 another message dash message just another message for you to work with, Caroline. Thanks Caroline. I appreciate it. So this is basically flipped from my inbox list of all of my incoming messages over to the message frame itself by hitting F6 and then we’re going to hit F6 again. F6 status bar filter filter apply button 1 of 7 your status bar is going to be at the very bottom of your Outlook. It’s a little gray horizontal bar that contains a ton of information. And for all super basic purposes today what we’re looking at here is going to be to see if I am connected to my Outlook server. So when I get to my status bar and it says Status bar, I can use my right and left arrow keys to navigate through some of the different sections on the status bar. And we’re going to go ahead and use the right arrow key today. Connectivity to your server connected 2 of 7 so the connection piece itself is super important because if for any reason you are having issues sending or receiving or just Microsoft Outlook is just not behaving, it very well could be that you don’t have connectivity. A couple of the different troubleshooting things you’d want to take into consideration may be as simple as Internet. It’s just not connected to Internet. If that is the case, you’ll want to troubleshoot your WI Fi or your direct Internet settings. You may even consider doing a restart altogether and starting from scratch. But today I am connected, so I’m going to go ahead and I’m going to arrow through just a couple of the different selections here just so you can get an idea of what that Status bar contains. Normal View Show All Pinned Panes Button On Reading view, hide all pinned panes button button off 4 of 7 zoom out button 100 zoom in button 100 zoom 100% 7 of 7 filter filter apply button 1 of 7 the list basically just goes right back to the beginning again. The views that are talking about there are normal views and reading pain views. Now, myself, I don’t have a reading pain view turned on. And the reason being is that I have zero vision. I don’t need a preview of a message. I’d rather just go directly into my email list box. So for all of our basic users, those are usually the standard settings. The normal view that you heard there, the zoom windows and things like that are if you are using any type of magnification and those are all available on that status bar again. And so we’re going to go ahead and move away from the status bar with using F6 again. Upper ribbon expanded home tab selected 2 of 5 alt followed by H. And this is going to be all of my lovely little messaging options up here. And to move through my tabs, my upper Ribbon tabs and my lower Ribbon tabs is going to be simply our arrow keys, either Stacy or Up and down. I’m not going to go through all the message bars because that again is another class in itself. There are so many options in there. Your normal view will take you directly to your home tab. So again, it’s a different section that I’m looking at in Outlook as far as our navigation is concerned. Let’s go ahead and hit F6 again and see where this takes us. Leaving menus, leaving ribbons, another message- Message Navigation Bar Mail button. To activate, press space bar. Now this is taking me all the way to an area that if I wanted to hop to the different areas of Outlook. Outlook doesn’t just contain mail, it contains calendars, tasks to do, lists and things of that nature, and contacts for people. So if I wanted to hop to a completely different section, this is one of my ways to do it is by using my F6 key, locating the particular section I want with either tab and then hitting enter. Or I can use some other keys, and I’m going to show you those here in just a moment. But we’re going to keep moving on through F6 to get to another section of Outlook. F6 mail folders tree view Heidi cogginsits.org open inbox colon one unread message to move through or expand items, use the arrow keys. So this is my folders list. And if you are a person that has more than one Email in here. Your folders list is going to be a super important part of you navigating and hopping between those emails. But today, since we’re hopefully just covering most of our basics, we’re going to be going into the inbox. And so again, this is going to take me right back into my email lists and I can go through this particular folder list a few different ways. I can either use my arrow keys. So I’m going to go ahead and hit the down arrow left bracket Gmail right bracket open inbox colon one unread message. And that was my up arrow key to go to my inbox. I can also, if I do have multiple emails or I know where else I want to go, such as drafts or sent items, I can use first letter navigation as well. And just to give you guys an idea of how I do this with my particular piece, everything that I have in here is labeled with H for Heidi. Go figure. So I’m going to hit H and I’m going to show you how I can hop between some of my different email boxes. One hiddenly@outlook.com open okay, and then I have another one gmail.com heidi.cogginsoutlook.com heidi.cOGGINSITS.ORG OPEN that was just me using my first letter navigation because it takes me through all of my different emails. So in order for me to get into the inbox at this point, I’m going to hit the down arrow key. One unread message and that’s going to take me directly into my inbox. Enter list box. Caroline towas another message. Thank you Caroline. Ah, she sent me an extra test message. Thanks Caroline. Cool. And it usually gives you a readout of the first email that’s in your inbox. So right now that I’m in an inbox area, I can navigate through here and my messages by just simply using the up and down arrow key and kind of looking through what I might have in my actual inbox. So I’m going to go ahead and hit my down arrow key. Heidi.cogginsits.org why Bits is so cool set 4252026 9:30am 3 kilobytes and notice how when we are listening to these messages, it has all these different cool little tricks in here where I can see who it’s from, I can hear the date it was sent, the time it was sent, and how large that email was. So anytime you’re in your inbox again, you can use your up and down arrow keys to navigate through the different emails. If you open one of the emails, you can choose to either delete it from there or do some different reply and responses. And I’m going to get to that here in just a moment, but I want to show you a couple of other cool little quick keys and then I’m going to take some questions. One of the two keys that I use for troubleshooting purposes the most often is, especially in any Outlook, whether it’s new or classic, is the F5 key. So your F5 key is going to simply do a refresh on your inbox. So I’m going to hit F5 F5. Notice how it didn’t say refresh, it’s just going to refresh for you. The other one that I really, really love, and this is the one that’s a pretty common one that’s used occasionally too, especially if Outlook is running a little slower than normal, I like to use F9. So just a simple F9 is actually a send receive and it forces through anything that’s just sitting in an outbox area and it forces it to refresh your mailbox as well. So the next thing I wanted to cover while we’re talking about just Survival guide of Outlook, while you are in your inbox here, there is a really cool little thing for filtering features and I wanted to talk a little bit about filtering because I find this super useful if I’m looking for specific items in Outlook. So to use some sorting and filtering, the easiest option you have is once you’re in your inbox, you’re just simply going to hit the tab key and the tab key will throw you through a couple of cool little options that are super handy. So I want to explain what those are. Button unavailable show all email to activate press spacebar okay, so this is show all emails. This is something that’s usually a default in Outlook. It wants you obviously to get all of your emails. But if I hit tab again, and this is a fun one, show unread emails Button off to activate press Space bar Stacy Smith Ray now notice how these are all toggle buttons. So what that basically means is that when I’m hitting tab in my inbox and I’m going through these different options, if I hit spacebar on these, it’s going to turn these on and this is an unread messages. Now I don’t know about you all, but I know that sometimes I get sneaky little messages that for whatever reason I cannot find in my Outlook. So I go into my inbox, it says one Unread message and darn it if I don’t know where the heck that thing is. So if you hit this button, it will basically put all of your unread messages to the very tippy tippy top of your inbox, allowing you to kind of go through and see what messages need to have either deletion or maybe moving or saving elsewhere. I’m going to hit tab again. Sort, arrange or filter messages button arranged by date. To activate, press enter and I’m going to hit enter on this one because this is the one that I use all the time in Outlook. So enter context menu. To move through items, press up or down arrow M Filter group all mail checked 1 of 4 all mail M. Okay, so it gave a lot of good instruction there. But essentially anytime we are in a context menu, we’re going to be using usually our up and down arrow keys keys. I like to also call that the magic menu. And so anytime we’re there, we’re going to go ahead and do the down arrow key. And this is going through sorting and filtering options. Now here’s why I find this one incredibly important. If I’m looking for something, let’s say I want I have a whole lot of emails in here and I want to find something specifically from a particular person. I can choose all of the emails from and it will alphabetically list out everything that I had sent from certain individuals. Likewise, I can also select attachments and bring every single email in my Outlook box to the top that has an attachment. I can choose date and I can select a whole bunch of different options here. So I’m going to go ahead and hit my down arrow key and show you some of the sorting and filtering options that are available here. Unread mail 2 of 4 flagged mail 3 of 4 flagged mail a mentioned male 4 of 4 mentioned male e arrange by date button selected 1 of 9 navigate with left and right up and down arrow keys alt D and the thing I really love with Jaws here is that if we just give it a second to tell us, it usually says exactly where we need to go and how we need to use certain areas. And so I’m on the arrange by and there is nine different selections on here. Now how do I know that? Because JAWS told me I was on number one of nine and it is on its default option of date. And what that basically means is that when you are going into your Outlook, it’s going to give you the most recent emails by date at the very top of your email box. So If I’m going to go ahead and navigate through here, I’m just going to show you some of the different options that are available in here from button 2 of 9. And there’s my second option. So if I hit this button, it’s going to list and label everything out and it’s going to sort them by everybody who sent from. If it was from Caroline, it’ll group all of Caroline’s messages all into one area alphabetically. In my inbox 2, button 3 of 9, if I’ve sent something to someone, it’ll group those as in the two. And then we have a whole bunch of other different options we can sort by as well. Size button 4 of 9, subject button 5 of 9, and so on and so forth. You even have the option to choose attachments in here, type of email, et cetera. So I’m going to escape out of here because I’m not going to actually do the sorting options today. But what I find the most convenient with this is that when I’m choosing a sort option, let’s say I’m trying to find a from. Actually, you know what I will do? From size button to button date button, select from button 2 of 9. And I’m just using my arrow keys to select which one I want. And once I get there, I’m going to hit enter enter Heidi cogginsipsosers.org outlook to move to an item, press the arrow keys Heidi Coggins. Now I’m going to go ahead and hit Control home to get the top of my inbox. Caroline to how did I know it was going to be you? Caroline? So what you’re going to see happening here is that every message from Caroline that I have, Caroline Towas replied Caroline to Caroline towas. Another message set 4252000 so now everything is sorted by who it was sent from. So all the messages from Caroline will be there. If I’ve gotten any other messages from other individuals, they’ll all be sorted alphabetically from top to bottom all together, which is kind of nice. Now, in order for me to get back to my regular date, I do have to remember to go back to my sorting and filtering options. And so to do that, I’m going to hit my tab key again button on the show all in show unready Sort, arrange or filter messages button arranged by. To activate, press enter. I’m going to hit enter again and context menu Unread mail, flagged mail mentioned mail 4 of 4 arrange by date button 1 of 9 navigate with left and right and again, I’ve only hit the down arrow key to go through my context menu because again, a context slash magic menu does your arrow keys. So I’m back to date on my date button and I’m going to hit enter to put my email back. To order. Enter inbox heidi.cogginsits.org-outlook to move to an item, press the arrow keys Caroline to another message. So while we’re doing this, let’s talk a little bit about some of the most basic things we need to know about. And quite a few of you that already used Outlook have probably already used these transactions. So this might be old news, but we’re going to cover it here anyway. So anytime I want to reply to a message and Caroline, Caroline. Now I can either hit enter to open Caroline’s message and Jaws will automatically start reading her message. Or if I already know what I want to say to Caroline, I could just hit simply Control R right here, edit and it’s going to go directly to replying. And so since I’m replying, it’s going directly to the edit field of the email because it already knows that I’m trying to email to Caroline. So there’s no reason to go to the to field or the CC or the BCC field in here at all. So I’m going to go ahead and say thanks. Thanks Exclaim autocorrect colon Thanks T H A N K S. She’s very thorough. And then I’m going to go ahead and I’m going to hit alt s to send alt s from Caroline Toles. There you go. So that’s my reply. Now another nifty thing we have is we have something called Reply all. So if you are in, let’s say a group message and you want to reply to everybody in the group message, you’re going to use the keystroke Control R again, but you’re going to add the shift key into that scenario that basically tells Outlook I want to reply to every single person that is in that address field in this email. So again, Control R is just to reply to Caroline. And if Jim and Caroline were on that message and I wanted to reply to both of them, I would hit Control Shift R to reply Jim o’ Neill raised hand. Oh no, Jim. Let’s see what he has to say. What would you like to say, Jim? It’s a good idea sometimes to check for updates of emails or of your outlook. And you can do that. It’s an easy mnemonic to remember. It’s alt F D R and it will go and it will check to see if there’s updates for your Outlook and all of your other Microsoft products that you have on your computer. Ooh, alt fdr. Yes, fdr. Like Franklin Delano Rose Roosevelt. There you go. Yeah. Ooh. Good tip, Jim. Thank you. Sure. I like those little fun tips. Those are fun. All right, so we’ve covered reply. We’ve covered reply all. Let’s talk about forwarding off the email. So this time I want to forward Caroline’s email. So I’m going to go ahead and open her email first. Heidi Dunn replied. Caroline Toe was another now notice how it said replied. So the cool thing with Outlook is it will tell you when you have forwarded something and it will tell you when you have replied to something. So when I arrowed back up to Caroline’s message, it said and I’ll repeat it again. I replied Caroline Toe was another message set for slash 25. So it says that I’ve already replied to this message. It’s another way that Outlooks helps you to stay organized. But this time, Caroline, we’re going to go ahead and forward your message along somewhere else. So we’re going to hit control F. Control F to edit. Type in text and notice how it goes directly to the to field because this time I’m forwarding this off like a chain mail. So I’m going to go ahead and forward it off to Princess. I’m going to go ahead and forward it off to my friend Christina who is having some issues coming in today and I’m going to just forward it off to her. So all I did is I went and I typed in a part of her email address. And because she’s a part of my contacts, as soon as I heard her email, I hit enter and it went directly into the to field. And we’ll talk about how to simply add some contacts here to time permitting today. CC Edit Type in text. I’m going to go ahead and tab through to my subject line. Subject edit FW and other message. Type in text alt U and notice how it said fw. So it’s telling me that I’m forwarding this message Edit. I’ve tabbed again to the edit field. Forwarding autocorrect. Go ahead and put in forwarding there and I’m going to go ahead and send this off again. So it’s alt s alt s List box. To move to an item, press the arrow keys list box. Forwarded Caroline to another. So notice Caroline, your email is going all over the place. Right. So I’ve replied to this already, but I also now I have a label and I’m going to down arrow once. I’m going to go back up. Forwarded Caroline towas another message set 4/25 2026 10:15am so nice. We have this now forwarded off and it does tell me that I have forwarded it again to help me keep organized. Okay, so we have forwarding, we have replying. Well, let’s talk about new messages, shall we? So there’s a couple different ways to create a new message in Outlook. The most common way is if I’m in my inbox I want to hit control again. That control key Outlook loves control control and then N is in Nancy Control N Untitled Dash message left paren HTML right paren to edit Type in text and this is going to go directly into the to field and I’m going to type in a name. Well, I’m going to put in one of my email addresses, Heidi Coggins enter and that was my Outlook account and I knew it because as soon as I heard it I hit enter and it’s now in my to field. So to simply get through your fields in Outlook you’re going to hit your tab key again. CC Edit Type in text. Let’s talk a little bit about cc. So for anybody that is not in the know, CC is a carbon copy. And all this is is that you are adding somebody else into the email itself. It doesn’t change how the email looks, it just means that they are added into the actual email itself. There’s also BCC blind carbon copy. That’s a fun one. If you are using a BCC field, you would be basically blind carbon copying to a group or people and it masks email addresses from everybody else on the email itself. So that’s a really handy one to use. If you’re using a group distribution list that you don’t want to share other people’s personal email addresses or if you are copying in someone that maybe you don’t want the rest of the group to have their email address for whatever reason. So that is what a blind carbon copy is. And normally when you’re in an email you should be able to open up that blind carbon copy field by hitting alt the letter P as in Peter and then B as in blind carbon copy. So let’s go ahead and tab through again. Subject Edit Type in text alt U I’m just going to put in test in my subject field just to have a subject. If you do not populate a Subject field in an email. It will tell you, hey, by the way, you didn’t put a subject field in. You may want to do that. Test test message left paren HTML, right paren edit. And now I am in my actual email field. I’m going to put. Hello. Hello, Heidi, Heidi. Space space. A day to do Outlook Exclaim. All right, so I’m just going to say it’s a great day to do Outlook. Woohoo. And I’m going to go ahead and send it off again with alt s alt s ignore once button. To activate press space bar alt I not in dictionary colon react R. And so I did a boo boo in here on purpose because you should have this lovely little spell check enabled on here. And anytime you’re sending out an email with spell check, it’s going to go through and say, hey, this is a wrong spelling. Would you like to ignore it? Would you like to change it? Would you like to go into a suggestion? So in order to get through your spell check on here, you’re going to simply hit your tab key suggestions colon list box React R E A T 1 of 10. To move to an item, press the arrow keys. No, that’s not what I want. I want read. And notice how there’s two of 10. There’s 10 different suggestions. So it goes through every single dictionary word possible to help you think of how you want to spell something. So I’m going to go ahead and hit read and I’m going to hit enter on this to change it. Enter inbox heidi.cogginsits.org and then notice how it went right back to my inbox. So basically it has now sent everything out for me. Okay, Annie Hands. We have a hand. Yes, hi. I thought I heard a hand. Caroline. Okay, who do we have? We have Eric Hartman. When you reply to an email every once in a while you’ll get an an information that says you are not replying to the latest message. Correct. Is there a quick way to then reply to the latest message? Normally what I use to reply to the latest message. And Caroline, Jim, you guys can chime in if you’d like, but I would normally go to the very top of my mind. Two participants raised. Or you can use control comma and control period to go to the next message and that should work with your reply as well. Okay, thank you. I’ve had that same issue too, Eric, and it’s usually because there’s a lot of fast and furious replying, especially in a group message. Okay, and we have one more Janine Hi, Janine. I don’t have my spell check set up to alert me when I send a message. How do you do that? Your spell check? You know, off the top of my head, because I’ve had my separate spell, I would use FS Companion to go ahead and look that up. Well, and I could do that for you, but I really want you guys to check this tool out. So I’d hit your insert space key and then F1. And there’s several different ways to set different options up in Outlook. So like I said, there’s so many different nooks and crannies in Outlook to customize. It’s a really easy keystroke. But again, I don’t memorize a lot of keystrokes. I know where to find the keystrokes. Got it. Thank you. You’re welcome. Let’s talk a little bit about how to send the other version of mail. And so we have also something called a global keystroke, where no matter where you are in your Outlook platform, you have the ability to get a message out through your default email program. Now, again, I have several emails connected into my Outlook, and my BITS is not my main email. My main email is my outlook.com account. And so when I press this keystroke, it’s going to take the email and it’s going to send it directly from my Outlook.com account, which is fine. But for those of you that are using just the one email address, or maybe you have two, just know that it will always go by the primary email when you’re using something called a global keystroke. And a global keystroke is usually going to start with control and shift and then a letter following, depending upon what you’re trying to do. So, for instance, to start a new message, I’m going to hit control shift and the letter M as in message control shift M Untitled dash message left parent hd car CC Edit Subject edit type in text. And for time purposes, I’m just going through tab keys and putting anybody in this test. Message left parenthesis and I’m going to go ahead and I’m actually not going to send that email, but I wanted to show you the global keystroke for how to create a new message. So again, that keystroke was controlled shift and then M as in Mary Alt F4 Microsoft no space. I just hit Alt F4 to close out that message. I didn’t really want to send it and Microsoft asked me, are you sure you don’t want us to save a draft of this No, I do not. So I’m going to hit tab to go to. No, if you want to create a contact, because I think that’s a pretty important piece for a lot of us to do. There’s a couple of different. Actually, there’s a few different ways to create contacts. And because we’re kind of running out of time today, I’m going to go through the couple of different ways that I use to create contacts. So again, a contact is anybody that you want in your address book. You can add in all kinds of cool information into a contact card, including a fax number, because you know how many of us have fax numbers nowadays. You can put in addresses, business addresses, emails, phone numbers, and all kinds of contact information. But in most cases when we’re talking about Outlook, we’re going to be just using probably just simply email addresses. So in order for me to create a contact, I can do it one of two ways. Now, my favorite way of all time is when I get an email from a new person and I want to just create a contact directly off of their email instead of typing in their email address. Because sometimes I get those wrong. I mean, I’m only human, right? I’m going to go to my inbox. Heidi forwarded Caroline to and I’m going to use Caroline as an example here. Okay, so I’m going to open Caroline’s. Now, I already have you as a contact, Caroline, but we’re going to do it again. So I’m going to go ahead and open Caroline’s email. I’m going to pretend this is the first time she’s ever emailed me. Wow. I haven’t heard from Caroline in forever. I really would like her email address. So I’m going to hit enter to open her email. Just another message. And I’m going to hit control to silence my jaws. And then what I’m going to do is I’m going to shift tab until I hear Caroline’s email address as what we call a button. So I’m going to shift tab while I’m moving up away from my email message info bar sent Read to Read only Edit toolbar Reply from read only Edit Caroline toa was less Caroline toe was a bit acb.org Greater use your reading keys to read the text. Caroline towels less caroline towels at bits-acb.org greater button a control displaying it now I heard it as a button. Okay, now this is the coolest part. All right. If you have not waited for anything else, this is probably the best thing ever. I’M in the email I have shift tabbed until I heard her email address as a button. I’m going to hit my apps key. If you do not have an apps key, you’re going to hit shift F10 to get into that magic menu applications and it’s going to take me to a context menu where I’m going to down arrow key context menu group add to favorites 1 of 1f Caroline, you know you are one of my favorites, right? Oh obviously. Contacts 1 of 1 so I’m just simply because I’m in that context menu, that magic menu, I’m simply going down through my options here and lo and behold add to add To Outlook contacts 1 of 1 d I’m gonna hit enter on this add to my Outlook content and leaving menus. Caroline towers less caroline.towels@bits-acb.org Greater button A control displaying information about a Persona. To activate press space bar Caroline Towers Contact Full name Edit Caroline Towas Type in text we’re in a contact card right now so it’s going to automatically put her email address in and her name as displayed. I can go through this whole contact card. I can hit tab several times and fill in whatever other information I have on Caroline like phone numbers, addresses. But for now all I’m going to simply do is I’m going to save it to my outlook by hitting alt s alt s another message dash message left per n H and notice how it went right back to her message that I was already focused on but it is now saved her as an outlook contact. So when I go to create a new message and I hit ca, it’s going to be like ooh, you want Caroline? She’s in your contacts. Yes I do. Pretty swift, right? So the other part of this is if you need to create a fresh brand spanking new contact and you have somebody’s email address, let’s say they texted it to you or they put it on a another format of some sort. You can also hit control shift C Control Shift C Untitled Dash Contact Full Name Edit Type in text this is giving me an option to create a brand spanking new contact with whatever whoever’s name is in here and I would simply type in whatever name I want them under and then I would tab until I got to the email area and type fully type in their email or cup copy and paste it in. So again, one of the re. One of the ways and there’s, there’s other ways to make contacts. You can go directly into your contacts area and hit control n for a new contact there as well. And if we have time, I’ll show you guys how to get into that too, because this was more designed for like navigation and how to get around. And again, there’s so many different spaces and spots in Outlook. We could probably take a good four or five hours here and go through all kinds of things in Outlook. But without further ado, Marcia, what can we do for you? How do you get to your contacts? It used to be fairly Easy with Windows 10 and Outlook. Sure, now I don’t know where to go to even find my contacts. The classic Outlook way of doing things. To navigate between different areas, you can either hit F6 and you can go until you hear mail, contacts, calendar, etc. And you can hit Enter on any one of those and tab into that area or what I like to do in Outlook is Outlook is laid out by Control one, which is your inbox, Control two, which is your calendar. Yep. Control three, which is your contacts and Control four, which is your to do list and your tasks. And if you get into the Contacts by hitting Control 3, you could potentially just wander through there with your arrow keys or you can hit Control N to create a new contact. Now you also have the ability to do Control Shift B to get into your address book, which is also your contacts area as well. Now for new for new Outlook, I would definitely try that a couple ways. And then again, you know, add that FS Companion. Because you’re using Jaws, you could still use FS Companion to do that with tips and tricks on new Outlook as well. Great. Well, thank you very much. You’re very welcome. Good luck with that. Thank you. I have just two more little, tiny, tiny things, and it’s really just about navigation. We were going to talk about like creating folders and things like that, but we kind of ran out of time today. So the last little bit that I wanted to show you here is that if you do want to move between the folders in your Outlook, you can hit simply Control Y Control Yes, Go to folder dialog folders colon tree view inbox colon for unread messages. And this is really cool because this is a go to folders dialog. And what this basically means is that you can use your up and down arrow keys in here and you can select what folders you want to open in your inbox. So right now I’m focused on my inbox. If I hit the down arrow key 1 left bracket Gmail right bracket closed 2 of 4 Notice how that says closed when it when I’M in my Gmail because that’s my BITS users account. I can hit the right arrow key to open this and then I can go ahead and hit my down arrow key again. Two Drafts one of six and there’s my Drafts Sent Mail colon one Unread Messages there’s my sent trash Closed there’s my trash. You can also go and arrow all the way down to your spam box or your junk mail. Depending upon if you’re looking at Outlook or Gmail, it might be called called something different. Sometimes some things will end up in that spam box. And so I usually recommend for people to at least check out their junk or spam mail. If they’re, you know, somebody’s telling you that they’ve sent you email and it’s just not showing up, it very well could be that it went into your junk folder and that would be simply just down arrowing through here, hitting either spam or junk and then hitting enter into seeing what’s actually in that spam box. Thank you guys so much for joining us today. We greatly appreciate it. And again, please feel free to go into our BITS page. Check out some of the content there. If you’re not a BITS member, please feel free to join us at bits-acb.org have a sensational Saturday, everybody.